Privacy 鈥?Searwell 路 Kitchenware for Slow Evenings

This policy explains what information Searwell ("we", "us") collects through ya.voxorg.com and how it is used. Last updated: September 10, 2026.

What we collect

Contact information you give us — name, email address, WhatsApp number and message content when you contact us or place an order. Order information — items purchased, shipping address and payment confirmation (card details are processed by our payment providers and never touch our servers). Basic technical data — server logs such as IP address, browser type and pages visited, kept for security and performance purposes.

How we use it

To answer your questions, fulfil and ship orders, provide after-sales support, and — only if you ask us to — send you updates about restocks. We do not sell or rent your personal information to anyone.

Retention

Contact messages are kept for up to 24 months. Order records are kept as long as required for tax and warranty purposes. Server logs rotate within 90 days.

Third parties

We share the minimum necessary data with shipping carriers (name, address, phone) and payment processors (payment amount and reference). Our website may use privacy-respecting aggregate analytics to understand traffic — no cross-site tracking profiles.

Your rights

You can ask us to access, correct or delete your personal information at any time by emailing support@voxorg.com. We respond within 30 days.

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